Nathalie Potter

Associate & Head of Disclosure & Barring Service (DBS) Department

Nathalie is an integral part of Olliers having been with the firm for more than 18 years. Nathalie is a key member of the Business Development Team, specifically in relation to Disclosure & Barring Service (DBS) matters and application for deletion of Police National Computer (PNC) records.

She is able to guide clients in relation to the processes of the criminal justice system, timescales and advises how Olliers proactive strategic approach can be implemented to benefit a case and potentially avoid a prosecution.

Nathalie manages the DBS and PNC departments and deals with the following types of cases:

Disclosure & Barring Service cases: Minded to Bar/Intention to include on Barred List referrals
Appealing information disclosed on DBS certificates
Applications for record deletion (deletion of arrest record and biometrics)

Clients frequently comment upon Nathalie’s helpful nature and how she is always prepared to go ‘the extra mile’ to assist with their enquiries. Nathalie understands the worries that clients face and has an empathetic and sensitive nature in dealing with their queries and concerns.

Recent DBS/PNC Cases

2026 – VK: Successful application against barring following allegations of sexual assault, common assault and harassment towards his colleagues
2026 – FE: (Paragraph 18a) Successful application against continued barring, following allegations of failing to administer the required medication to a service user, failing to follow a service user’s care plan and failing to use an appropriate tone when addressing the service user’s family member.
2026 – SN: Successful application against barring following allegations of attending a care call alone which caused harm to the resident, and falsifying records as a carer.
2026 – SF: (Paragraph 18a) Successful application against continued barring in relation to a conviction of coercive and controlling behaviours against their ex-partner in 2023.
2026 – DW: Successful application against barring following allegations of failing to attend care calls at the allotted times
2026 – SB: Successful application against barring in relation to allegations of falsifying records
2026 – EK: Successful application against barring, following a conviction to a theft offence in 2021.
2026 – VE: Successful application against barring in relation to allegations of mimicking a child’s behaviours.
2026 – EJ: Successful application against barring in relation to allegations of failing to report a safeguarding disclosure made by a child and failing to follow up on the disclosure.
2026 – DW: Successful application against barring in relation to allegations of failing to escalate a medical emergency appropriately and falling asleep on shift on numerous occasions.
2026 – OU: Successful application against barring in relation to allegations failing to provide appropriate care to a service user, by falling asleep on shift and failing to complete the required checks to ensure the service user’s wellbeing.
2026 – NR: Successful application for record deletion from the PNC in relation to an allegation of assault occasioning bodily harm (ABH) against their family member, where client was acquitted in 2013.
2026 – FB: Successful application for record deletion from the locally-held records in relation to an allegation of assault occasioning bodily harm (ABH), where client was acquitted in 2010.
2026 – JW: Successful application to delete their locally-record from the PND, after receiving a youth community resolution for possessing class A drugs
2026 – JV: Successful application to delete their record from the PNC, following an allegation of common assault against their partner, from a third party
2026 – JWI: Successful application to delete their record from the PNC, after receiving a community resolution for possessing class A drugs at the age of 17
2026 – MOA: Successful application to delete their record from the PND, following allegations of common assault and ABH
2026 – MOA: Successful application for record deletion, following allegations of common assault and ABH
2026 – KN: Successful application to delete their record from the police national database (PND), following an allegation of rape
2026 – JW: Successful application for record deletion, following an allegation of battery against their partner
2026 – KN: Successful application for record deletion, following false allegations of sexual assault.
2026 – RS: Successful application for record deletion in relation to three counts of sexual assault against their former housemate, where client was acquitted.
2026 – CT: Successful application for record deletion in relation to four counts of sexual assault, where client was acquitted.
2026 – ND – successfully avoided inclusion on the Children’s barred list following allegations of inappropriate messaging with a child
2026 – ZI – successfully avoided inclusion on the Children’s barred list following allegations raised by children under care
2026 – NC – successfully avoided inclusion on the Adult’s barred list following an incident in which they failed to attend shift and sent someone else in place
2026 – VK – successfully avoided inclusion on the Adult’s barred list following the false recording of visits and removing medication from service user
2026 – ST – successfully avoided inclusion on the Children’s barred list following historic allegations of inappropriate behaviour with a teenager
2026 – MD – successfully avoided inclusion on the Adult’s and Children’s barred list following historic allegations relating to a family dispute
2026 – LC – successfully avoided inclusion on the Children’s barred list following historic conviction and contemporary caution for assault
2026 – PD – successfully avoided inclusion on the Adult’s barred list following allegations of misuse of funds of a resident in care home
2026 – JN – successfully avoided inclusion on the Children’s and Adult’s barred list following allegations of bullying of colleagues and abuse of resident at care home
2026 – PD – successfully avoided inclusion on the Children’s and Adult’s barred list following historic and contemporary allegations of inappropriate behaviour with children
2026 – CM – successful DBS Review application to remove name from both barred lists following historic convictions and allegations of abuse towards multiple partners
2026 – AN – successful DBS Review application to remove name from both barred lists following historic incidents resulting from a period of mental ill-health
2026 – LS – successfully avoided inclusion on the Children’s barred list following historic convictions relating to sexual assault
2026 – NW – successfully avoided inclusion on both the Adult’s and Children’s barred list following the issuing of a caution relating to indecent images
2026 – NJ – successfully avoided inclusion on both the Adult’s and Children’s barred list following safeguarding concerns raised during a care shift
2026 – NC – successfully avoided inclusion on the Children’s barred list following allegations of sexual communications with a child
2026 – SC – successful DBS certificate dispute to not disclose information on an Enhanced DBS certificate following an employer’s disciplinary hearing that included our client making protected disclosures relating to their NHS Trust’s working practice.
2026 – CI – successful DBS Review application to remove name from both barred lists following allegations of initiating a relationship with a patient in care
2026 – AS – successful PNC application for record removal in relation to allegations of sexual communications with a child.
2026 – KM – successful PNC application for record removal in relation to a domestic dispute involving multiple family members.
2026 – WP – successful PNC application for record removal in relation to a case of mistaken identity and allegations of stalking.
2026 – TS – successful PNC application for record removal in relation to allegations of false imprisonment and assault following the break-up of a relationship.
2026 – CS – successful PNC application for record removal in relation to attempted rape and sexual assault.
2025 – BE: Successful application against disclosure of information on an enhanced DBS certificate, following allegations of harassment and stalking.

Testimonials

Nathalie regularly receives extremely positive feedback from clients due to the high level of support she always provides:

“I highly recommend Olliers. Nathalie & George where great, communicated well. Although it took longer that i expected to sort out our issue, this was down to the slow goverment response and both Nathalie & George kept us in the loop! Many Thanks for your help”

“From the bottom of my heart thank you for taking the time to take on my case and having faith and belief. The last 18 months have been so dark in some aspects for me and to now have been given the BEST outcome possible that I could have ever imagined is an out of this world present – the best Christmas present! I cannot imagine how busy you were and still are, but I feel very privileged to have had you and your firm represent me as I know how very distinguished you are in these sorts of cases.”

“Thank you so much for your help. The DBS referral was written and the case came to a very satisfactory conclusion in a timely manner and the person concerned can now continue with her career and put the incident behind her. All our family is very grateful to Nathalie and we have no hesitation in recommending her to anyone needing help with a DBS referral.”

“Thank you for your excellent customer service and guidance throughout!”