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Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

A cookie is a small file containing letters and numbers that is used to store information. If you agree to our use of cookies when you visit our website, then we will store cookies on the hard drive of your computer or device.

 

We use cookies and similar technologies in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR).

  1. What cookies we use

By using the cookie banner that appears on the Olliers Solicitors website, you can choose whether to allow non-essential cookies (such as analytics, functionality and targeting cookies) to be placed on your device. We will only set non-essential cookies after you have given your explicit consent through our cookie banner or preference centre, and you can change your choices at any time. We use the following categories of cookies:

  • Strictly necessary/essential These are cookies that are required for the operation of our

website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

  • Analytical/performance cookies. These cookies (for example, Google Analytics cookies) help us to recognise and count the number of visitors and to understand how visitors move around our website when they are using it. We use this information to improve the way our website works, for example, by ensuring that users are finding what they are looking for We configure our analytics tools so that IP addresses are truncated/anonymised, and we do not use Google Analytics in combination with Google Ads or other Google marketing services. We do not use these cookies to make decisions about you in a way that produces legal or similarly significant effects, and we do not use them to track you across other websites.
  • Functionality cookies. These cookies are used to recognise you when you return to our website and to remember your choices, such as your cookie preferences or your chosen language or region. Some functionality cookies are strictly necessary for security or to remember your cookie settings and therefore operate on the basis of our legitimate interests or because they are necessary to provide the service you request. Any functionality cookies that are not strictly necessary will only be used with your consent.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We and our third-party partners (for example, Google) can use this information to make our website and the advertising displayed on it more relevant to your interests, including by showing you advertising on other websites and apps. These cookies may contribute to the creation of profiles about your interests based on your browsing behaviour. We only use targeting cookies with your consent, and we do not combine information obtained from these cookies with information from our case-management systems or other client records.
  1. Legal basis for using cookies

We rely on different legal bases for different types of cookies:

  • Strictly necessary/essential cookies are used where they are necessary to provide the service you request (for example, to keep you logged in or to protect our forms from misuse) or where we have a legitimate interest in ensuring the security, integrity and functionality of our website.
  • Non-essential cookies (including analytics, non-essential functionality and targeting/advertising cookies) are used only with your consent. You can give or refuse consent, or change your mind later, using our cookie banner or preference centre.

From February 2026, the Data (Use and Access) Act introduced limited exemptions to the PECR consent requirement for certain low‑risk cookies, including:

  • Statistics cookies used solely to generate aggregated insights that improve our website;
  • Appearance/functionality cookies used to adapt our site to your preferences (e.g., display mode);
  • Security/fraud‑prevention cookies required to maintain service integrity.

These cookies may be set without consent, but you retain the right to opt out at any time.

Further information about our legal bases for processing, and your rights (including the right to withdraw consent at any time), is set out in our Privacy Policy.

In the table below you can find more information about the individual cookies that we and third parties use on the Olliers Solicitors website. The information in the table identifies the purposes for which we and third parties use specific cookies, and for how long those cookies are stored on your computer or device, before they expire. The cookies that we use are referred to as first party cookies, and the cookies that third parties use are referred to as third party cookies.

Some of the third parties whose cookies we use, such as Google LLC, are located outside the UK and the European Economic Area (EEA). This means that cookie-derived data may be transferred to countries that do not offer the same level of data protection as the UK. Where this occurs, we ensure that appropriate safeguards are in place, such as the use of recognised international transfer mechanisms. Further information about international transfers and the safeguards we use is set out in our Privacy Policy.

In using third-party tools (including analytics, security and advertising tools), Olliers Solicitors acts as a controller in relation to personal data collected through our website and, in some cases, may be a joint controller with the relevant third party. We take steps to ensure that appropriate contracts and data protection safeguards are in place with those providers and that our use of their services is compatible with our professional and regulatory obligations.

Please note that we use certain third-party cookies, such as those provided by Google, on the Olliers Solicitors website. While we do not control how those third parties operate their own services, we remain responsible for our use of those tools and for ensuring that appropriate contractual and data protection safeguards are in place. Third-party cookies are typically used for analytics, security or targeting/advertising purposes and are only set with your consent unless they are strictly necessary for security or the operation of the website. We also use similar technologies such as tracking pixels or local storage, consistent with ICO guidance on storage and access technologies.

  1. How you can manage your cookies

You can review and change your cookie preferences at any time by using our cookie banner or preference centre (for example, by clicking the “Cookie settings” link in the footer of our website). Within the preference centre you can:

  • accept all cookies;
  • reject all non-essential cookies; or
  • allow only certain categories of non-essential cookies (for example, analytics or functionality cookies).

Your choices will apply to future visits until the cookies expire or you change your settings. We may ask you to review your preferences again from time to time, particularly if we make material changes to the cookies we use or the third-party providers we work with.

If you do not want to accept non-essential cookies when visiting our website, or you want to limit the kinds of cookie that will be stored on your computer or device when you visit our website, you can manage your preferences at any time using our cookie banner or preference centre (for example, via the “Cookie settings” link in the footer of our website). You can choose to reject all non-essential cookies or to allow only certain categories (such as analytics or functionality cookies). You can also block cookies by activating the settings on your web browser that allow you to refuse some or all cookies. Rejecting non‑essential cookies is always as easy as accepting them, and no non‑essential cookies are set before you make your choice.

Please be aware that if you use your web browser settings or our preference centre to refuse all cookies, or to disable strictly necessary/essential cookies, then you may not be able to access all or parts of our website or to use certain features. Refusing non-essential cookies (such as analytics or targeting cookies) will not affect your ability to access the core parts of our website.

You can delete any of the cookies used by us or third parties from your computer or device at any time using your browser settings. If you withdraw your consent or delete non-essential cookies, we will stop using those cookies for future browsing sessions, although information collected before withdrawal may still be used in accordance with this policy and our Privacy Policy.

  1. Confidentiality and professional obligations

As a regulated law firm, we are committed to protecting client confidentiality and legal professional privilege. We do not use cookies in a way that would deliberately reveal or target information about specific legal matters or clients. In particular:

  • we do not combine data obtained from analytics or advertising cookies with information held in our case-management systems or other client records;
  • we do not use cookies to make decisions about individual clients or cases; and
  • we seek to minimise the use of targeting and advertising cookies and only deploy them where we consider this to be proportionate and consistent with our regulatory obligations.

We keep our use of cookies and similar technologies under regular review to ensure that it remains appropriate for the nature of our services and the sensitivity of matters we handle.

If you would like further information about how we collect, handle, and store your personal data then please refer to the Olliers Solicitors Privacy Policy, which also explains our legal bases for processing, international transfers, and your rights (including your right to withdraw consent and to object to certain types of processing).

  1. Changes to this policy

We may update this Cookie Policy from time to time, for example to reflect changes in the cookies we use, changes to applicable law or guidance, or improvements to our services. Any changes will be posted on this page and, where appropriate, notified to you via our website (for example, through the cookie banner or a prominent notice).

This Cookie Policy was last updated on 3rd March 2026.

  1. Contact and complaints

If you have any questions or concerns about this Cookie Policy or our use of cookies, you can contact us using the contact details set out in our Privacy Policy or via the contact details published on our website.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we use your personal data. Details of how to contact the ICO are provided in our Privacy Policy and are available on the ICO’s website.